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Deactivate/Delete My Data

How to Deactivate Your Account on [Your Marketplace Platform]

Page Introduction: Welcome to our account deactivation guide. We understand that managing your data and privacy is important. To facilitate this, we offer two methods for deactivating your account: via email or through an embedded form on our site. Please choose the method that best suits your needs.


Option 1: Email Request

Step 1: Compose Your Request

  • Email Address: Send your request to deactivate@snaps.ph.
  • Subject Line: Use “Request for Account Deactivation”.

Step 2: Include Necessary Information

  • From Your Registered Email: Ensure the email is sent from the address associated with your account.
  • Details to Include:
    • Full Name
    • Username/User ID
    • Reason for Deactivation (optional)

Example Email Format:

Subject: Request for Account Deactivation

Dear Support Team, I am requesting to deactivate my account. Below are my details: Full Name: [Your Full Name] Username/User ID: [Your Username/User ID] [Optional: Reason for deactivation] Best, [Your Full Name]

Step 3: Await Confirmation

  • Our team will process your request and confirm via email once your account is deactivated.

Option 2: Embedded Form Request

Step 1: Log In

  • Access the deactivation form by logging into your account.

Step 2: Locate the Form

  • The form can be found in your account settings or a dedicated account management section.

Step 3: Fill Out and Submit

  • Provide the required details in the form.
  • Optional: Include your reason for deactivation.
  • Review and submit your request.

Step 4: Confirmation

  • You will receive an on-screen acknowledgment and a confirmation email upon successful deactivation.

Conclusion: Your privacy is our priority. Should you have any questions or need assistance during the deactivation process, please contact our support team for help.